Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A context menu will appear. It offers detailed info about all the operations that you can perform on the page in question. Each popup appears on the very same page so that you can quickly return to your work.
Video Tutorials
We have a rich array of how-to videos describing how to use our Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step instructional videos.
F.A.Q.
If you can't discover the solution you need, have a peek at our extensive Frequently Asked Questions section, which includes questions asked by real persons and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new articles so as to embrace all the innovations and new additions to our system.
Ticketing System
If you still can't find the solution you are looking for in the FAQ section either, you can get in touch with our great team of support engineers available 24x7 and ready to help you with any question. Each support ticket you submit will be responded to in less than sixty minutes (the average support ticket response time being just 20 minutes), so you will never have to wait a long time to get your question answered.